Our Commitment to Associates Associates are the heart of our organization. We foster a workplace that champions inclusion, belonging, appreciation, everyday development and transparency. The investment we make in our associates’ professional development is of critical importance. We work to keep associates feeling empowered and engaged so they can do their best work. Associate Training and Team Development From initial onboarding to high-potential leadership development, we believe in training and career growth for our associates. We make efforts to stay ahead of the competition by leaning into new technologies and encouraging our associates to keep their skills fresh through different mediums ranging from live workshops to on-demand skills training available through our online library of courses. We also provide opportunities for associates to grow together as a team through in-person or virtual courses tailored to their team needs. Workplace Benefits & Our Commitment to Associates 45 2021 ESG REPORT Talent Management Our talent management team brings synergy to performance management, talent assessment, succession planning and career planning. This team provides tools, resources and best practices to ensure we have the right talent in the right roles at the right time. We are able to achieve our goals because we invest in our associates’ ability to achieve theirs.