Ethics Values, Ethics & Human Rights Governance 71 2021 ESG REPORT We are committed to the highest integrity standards and maintain a Code of Ethics to guide ethical decision-making for associates. As a company of integrity, we expect our associates to be honest and accountable. We require associates to take annual ethics training, which is refreshed each year to cover relevant topics. The training helps connect ethics to an associate’s day-to-day job responsibilities and promotes honesty, integrity and fairness. Additional key concepts reinforced during training include making ethical decisions, reporting concerns openly or anonymously, and adhering to company guidelines, including information security, privacy, and other technology policies. We also require managers to complete annual training to understand the role they play in upholding Kohl’s ethical culture, leading with integrity, and creating a work environment that reflects our Code of Ethics. We encourage our associates, customers, business partners, and stakeholders to raise concerns through Kohl’s Integrity Hotline . Anonymous reporting is available and we prohibit retaliation against any party for raising concerns in good faith. Additionally, we have established a Business Partner Code of Conduct to assist our third-party contractors in identifying ethical issues that may arise. We expect our business partners to conduct business in a lawful, ethical manner and to report any concerns or potential violations. A World’s Most Ethical Company For the past three years, we have been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices. In 2021, 137 honorees were recognized, spanning 22 countries and 37 industries 3 . We were one of only three honorees in the retail industry. We were among honorees recognized for demonstrating our strategic integration of ethics and governance throughout our organization and our ongoing commitment to environmental, social and corporate governance stewardship. 3 2021 World’s Most Ethical Companies honorees updated by Ethisphere Institute To learn more about our Ethics program, visit Corporate.Kohls.com .
Kohl's 2021 ESG Report Page 70 Page 72