Outpacing Competitors AFTER RELAYTO When LHD Benefit Advisors partnered with RELAYTO, they didn't just adopt a new platform — they upgraded their entire approach to benefits communication. Within months, LHD progressed from struggling with cumbersome PDFs to effortlessly creating over 200 interactive digital benefit guides during their busiest renewal period. The impact was immediate and far-reaching. Prospects, once overwhelmed by 50-page RFPs, now engaged directly with LHD's proposals through an intuitive AI-powered interface . The AI Chat feature became an unexpected hero , not only for employees seeking quick answers but also for HR teams who found themselves able to respond to complex queries in minutes rather than hours. Perhaps most tellingly, LHD's competitors began attempting to emulate their approach — a clear sign that RELAYTO had helped position LHD at the forefront of the industry. As Whitney Boyer, LHD's CMO, expressed it, "RELAYTO is putting us in that position" of being "one step ahead of our competitors."