Training and development McKesson offers a variety of online and onsite structured training, coaching, tuition reimbursement for external courses and on-the- job learning opportunities. Training is important for career development as it helps employees succeed in their roles and prepares them for new challenges. It also strengthens leaders’ coaching and management skills. In FY21, McKesson updated training courses which were administered through a centralized learning management platform. We also designed numerous self-paced resources about stress management, working from home, and creating more inclusive workplaces. We also invest in accelerating the development and readiness of our high potential enterprise talent, from vice presidents to managers and rising sales professionals. In North America, development programs such as Amplify, Accelerate, Ignite, and our Sales Leader Development Program include experiential learning, executive exposure, classroom training, coaching and leadership assessments centered around the themes of Grow Yourself, Grow Your Talent and Grow the Business. These courses offer support for the careers of future leaders and the teams in their respective organizations. Employee Opinion Survey Our Employee Opinion Survey (EOS) measures employee engagement annually. EOS helps inform what we’re doing well so that we can keep doing it, while also informing us of how we can improve to make McKesson the best place to work in healthcare. In FY21, with 92% participation, we experienced a nine-point increase in engagement — the largest year-over-year increase since FY17. Four dimensions increased by nine or more points from FY20, with inclusion and senior leadership leading the way. Manager Quality Survey The Manager Quality Survey (MQS) is a new annual survey which serves as an opportunity to help people leaders grow professionally and build valuable leadership skills that create a positive, productive and inclusive workplace at McKesson. In FY21, the survey was piloted with a select group of managers and employees in preparation for an enterprise launch in FY22. Select employees provided confidential feedback around manager effectiveness and behaviors to help contribute to their leader’s development. Leaders who received feedback were encouraged to develop annual Individual Development Plans, address concerns and improve processes based on feedback from their team. 182,680 hours of training completed by more than 41,000 individuals 30,000+ completions of training for COVID-19 awareness Most frequently completed training topics included: • New hire onboarding • Compliance • Safety • Cybersecurity • Privacy • Internal purchasing standards • Supply chain security Above figures represent North America-based employees Introduction Stories Employees Access Equity Climate Operations >Table of Contents | 21 FY21 Impact Report