Occupational health and safety Patient and employee safety is paramount at McKesson, and our Environmental, Health and Safety policy guides our commitment to provide a safe and healthy work environment. This policy is available to all employees on our intranet and outlines our approach to ensuring all business operations are conducted with health and safety in mind. We incorporate health and safety into all aspects of our work, starting with proactive measures. Our Security and Safety team continually monitors our work environment to identify potential risks, so that we can prevent and mitigate them. The primary workplace safety risks at McKesson, and most frequently reported incidents, are related to movements such as lifting and bending. Tracking health and safety metrics We use safety performance scorecards to track and monitor our Occupational Safety and Health Administration (OSHA) Total Recordable Incident Rate (TRIR), among other metrics. Each of our U.S. businesses receives an overall Safety Performance Index score quarterly, which takes into account factors such as completion of Safety Committee meetings and inspections; percent of completed employee safety orientations, certifications and other trainings; and injury rates. In FY21, our U.S. Safety Performance Index score improved 2.1% over FY20. We routinely assess facilities to monitor adherence to established security and safety standards. In FY21, we completed nearly 100 onsite and virtual safety visits to provide support, coaching, and oversight for implementation of accident prevention and regulatory environmental health and safety programs. We also completed nearly 33,000 safety observations, aimed at reinforcing safe work practices for employees. McKesson Canada has a robust health and safety program which includes a continuous training program offered to all employees, monthly “set the tone” topics shared to distribution center teams, and ergonomic assessment to improve best work practices. The program also includes a health and safety executive summary dashboard that is shared quarterly with McKesson Canada’s CEO. The executive summary provides an overview of health and safety activities over the previous quarter, including information on accidents and opportunities to improve. If a serious vulnerability is identified, it is documented, and the facility prepares an action plan. Across distribution facilities, we prepare a monthly leading safety indicator dashboard to measure performance to our standards. In FY21, our distribution centers in the U.S. had a 100% execution rate in core injury prevention programs, including joint health and safety committees, periodic self-inspections, and employee Introduction Stories Employees Access Equity Climate Operations >Table of Contents | 68 FY21 Impact Report