DEI: culture of inclusion We know that fostering a culture of inclusion can help us better serve our employees, our customers, their patients and our communities. As such, we have created a new set of DEI aspirational goals, which are consistent with our ICARE and ILEAD values and vital to our business success. • Our company should reflect the diversity of the communities we serve. Anticipating the evolving needs of our customers and their patients demands diverse ideas, perspectives, expertise, and continued innovation. We’re hiring and promoting qualified underrepresented talent at all levels of our company. Specifically, by 2025 we're striving to increase representation for both women (across North America) and people of color (across the United States) at the VP level and above by 20% as compared to 2021. • Our culture must be inclusive so all employees can bring their best selves to work. We’re investing in a vibrant culture where everyone feels a sense of belonging and a passion to build a rewarding, dynamic career. We believe everyone deserves equal opportunities for growth and advancement. Central to this goal is developing strong leaders who embrace our differences to inspire our best solutions. Furthering our broader culture work, we’ve launched “Leading Inclusively” for all our people leaders — an interactive, three-hour session that helps leaders understand their unique position as role models for inclusive behavior and tactics to build inclusive team culture. Additionally, we are providing all employees with a one-hour online interactive experience, “Ignite Inclusion,” that builds understanding about inclusion, identifies tactics that lead to belonging, and teaches ways to address bias in the workplace. • Our company must champion the social, environmental and economic wellbeing of our employees and the communities we serve. We recognize that health outcomes are influenced by several factors, including the conditions in the communities in which people live, learn and work — the social determinants of health. We aim to positively influence these social, environmental and economic conditions for our employees, and by extension the communities where we live and work. We’re helping our full-time and part-time employees and their families by offering competitive benefit plans and wellness tools. We believe that diversity of all kinds and an inclusive work environment make us more resilient, more creative, and more aware. Introduction Stories Employees Access Equity Climate Operations >Table of Contents | 34 FY21 Impact Report FY21 Impact Report