Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly RECENT HIGHLIGHTS IN ALIGNMENT WITH THE UN SDGs Our sustainability strategy MetLife is securing MetLife is creating is closely aligned with the people’s health and more economic stability UN SDGs to contribute toward well-being. and opportunity in the communities we serve. meaningful change around MetLife was built to help people through We pay out tens of billions of dollars in benefits the world. We have prioritized stressful times, and as today’s society every year to help create a more confident 5 of the 17 UN SDGs, given continues to grapple with growing financial, world for everyone, including enabling more mental, social and physical concerns, we are resilient, economically thriving communities. their relevance to our business. a leader in providing benefits that address • Paid out approximately $35 billion in claims and evolving needs and expectations. benefits to customers; we’ve paid more than • Provided more than a quarter billion total $80 billion in group life insurance in the U.S. dollars of relief to help people around the over the last decade 3 G ood Health and world cope with the impacts of COVID-19— • MetLife general account2 totals nearly half a Well-Being through premium credits and contributions trillion dollars and provides a vital source of 1 from MetLife and MetLife Foundation capital for long-term economic growth and 5 Gender Equality • Expanded 360Health solutions to serve job creation Bangladesh, providing free doctor consultations, • Raised minimum wage to $20 per hour for all specialist doctor appointments, online medicine U.S. employees D ecent Work and ordering, health assessments and many other • Launched MyPath, a global platform to foster 8 Economic Growth features for members; 360Health has already internal talent mobility and career opportunities benefited our customers’ health in Australia, • Since its founding in 1976, MetLife Foundation China and Korea for several years has contributed over $900 million to strengthen 10 Reduced Inequalities • Expanded the BeWell program, which supports communities, with its financial health work the physical, mental, social and financial well- reaching 17.3 million low- and moderate-income 13 Climate Action being of MetLife employees through outreach, individuals in 42 markets virtual programs and other resources 1. AS OF DECEMBER 31, 2020. 2. FOR DEFINITION OF GENERAL ACCOUNT, PLEASE SEE EXPLANATORY NOTE ON PAGE 149. 2021 SUSTAINABILITY REPORT 8