Sustainability For Our For Our Creating Value For the For Our Managing Appendix at MetLife Workforce Customers as an Investor Environment Communities Responsibly Our Approach The Board oversees the assessment and management of various ESG matters, including Sustainability at MetLife means living our ESG risks, risks associated with the enterprise purpose—Always with you, building a more investment portfolio and policies concerning confident future—for the long term. We are climate change. MetLife’s management adapting to meet the needs of a rapidly provides regular updates to the full Board changing world and we are strengthening our and its committees on various ESG matters, commitment to address critical challenges including DEI, climate action, philanthropy, such as climate change, gender and racial responsible investments and regular updates inequity, and disadvantaged communities. on cybersecurity and privacy. The oversight of certain ESG matters falls within the Sustainability is central to our business responsibilities of various Board committees. strategy and directs every aspect of our ESG performance is reflected in aspects of operations. With the UN SDGs as our guide, executive officer performance assessments, we are deploying the full strength of our which impacts their total compensation. people, products, services and investments In addition to oversight by the Board to be a greater force for good in the world. It’s and its committees, MetLife has a robust what inspired us in the past, fuels our strategy management-level risk oversight structure. today and will set us apart in the future. MetLife’s leaders prioritize sustainability, and it is part of their annual performance objectives Governance through a shared sustainability goal for MetLife’s executive leadership team. In addition, all Monitoring and managing environmental, employees are responsible for living MetLife’s social and governance (ESG) issues, including purpose and driving progress toward MetLife’s those involving DEI, is fully integrated into all sustainability commitments. MetLife’s risk parts of MetLife’s operations and management. and control framework operates under a Recognizing the increased importance of ‘‘Three Lines of Defense’’ model where each ESG matters to both MetLife’s business and employee is responsible for risk management. stakeholders, MetLife's Board of Directors ESG risks, including climate risks, are within (Board) in 2021 enhanced its framework for the purview of multiple senior management oversight of ESG strategy and execution to committees, as they underpin all aspects of ensure that MetLife’s sustainability efforts are risk management at MetLife. coordinated across all parts of the enterprise. 2021 SUSTAINABILITY REPORT 7