PENSKE AUTOMOTIVE / 2021 ESG REPORT 13 Keeping Team Members and Customers Safe During COVID-19 Our priority has always been the safety of our team, but especially so in the last year. As an essential business, we acted quickly to ensure teams across the world were provided the guidance and tools they needed to perform their jobs safely while staying open. Though challenges varied on a regional basis, we worked to stay coordinated in our global approach. To ensure we remained abreast of the evolving guidance and our workplace protocols aligned with best practices and government mandates, we established a COVID-19 response team. The team developed a COVID-19 dashboard to monitor cases across all Penske Automotive facilities and helped to roll out a robust set of protocols including, but not limited to: • Social distancing, PPE and temperature screenings • No-cost COVID-19 testing with on-site testing as needed • Installation of plexiglass dividers • Robust contact tracing and case monitoring • Frequent facility sanitization • Training on COVID-19 plans and procedures • Enhanced vehicle cleaning techniques • Hotline for team members to report concerns In the U.K., the Sytner Group, a Penske Automotive Group subsidiary, developed and instituted a plan to guide team members on managing through the pandemic. In a detailed document, Sytner established the requirements for our businesses to operate and reopen safely, with instructions around social distancing, hygiene, facility and vehicle cleaning, and management of sub-contractors. The plan was so effective that other businesses asked to use it in their operations and Sytner was happy to provide the assistance.