PENSKE AUTOMOTIVE / 2021 ESG REPORT 15 Engaging Our Workforce We believe that employee engagement is a key component to our success as a company. Through our annual engagement survey, we ask our team members for feedback to understand what is and isn’t working and identify opportunities for improvement. We conduct an Annual Employee Opinion Survey for our team members with response rates typically exceeding 80 percent. The results of such surveys are shared with our local, area, regional and executive management teams, and a summary is reviewed with our Board of Directors. Across the U.S., U.K. and Europe, 80 percent of employees responded to the survey, providing over 35,000 comments that offered valuable insights needed to drive progress and improve the business performance. In the U.K. and Europe, our overall engagement score was 8.3 of 10, which is well above the consumer sector average of 7.8. We also received an exceptional score – 9.1 out of 10 – for the question “People of all backgrounds are treated fairly at Sytner Group.” In 2021, 35 Penske dealerships were named to the Automotive News Top 100 Dealerships to Work for in the U.S., more than any other dealership group. We did not participate in the survey in 2020 due to COVID-19-related concerns. Further, our Atlanta area dealerships were named a 2020 Top Workplace by the Atlanta Journal-Constitution. And in the U.K., Sytner Group, our U.K.-based subsidiary, was recognized by Glassdoor as a 2019 Best Place to Work – the highest-ranked business in the automotive sector and a top-rated retailer ahead of other large national businesses. Jerry Frishkorn, a 14-year PAG employee, is a Parts Counter Representative at Penske Collision Center and an Army veteran.