19 FOOD SAFETY & ACCOUNTABILITY At PFG, our greatest responsibility is to ensure that every product we carry is safe for human consumption. Food contamination by pathogens, hazardous substances or spoilage presents significant human health risks to consumers. We actively mitigate these inherent risks within the food system across our global supply chains, from food production to processing to distribution. Our approach to food safety incorporates rigorous warehousing and distribution temperature controls, a methodical approach to supplier screening and selection, and a comprehensive PFG Quality Assurance Program for controlling biological, physical and chemical hazards throughout the supply chain. This program is designed and managed by a team comprised of a company- wide network of associates with over a century of combined food safety expertise and doctorate- level knowledge. As a food distributor, PFG is not responsible for initiating food recalls on prepackaged items sold to customers, but does have robust recall management procedures in place to respond to these types of recalls, which are the majority that could affect the company. For the few PFG-owned and operated food production facilities, PFG would be responsible for initiating product recalls if a product was deemed potentially unsafe for consumption by regulatory inspection or our own routine quality assurance verification of the PFG food safety procedures for each unique facility. As part of our commitment to the wellbeing of our stakeholders and our dedication to quality, we will continue to build upon our Quality Assurance Program to ensure risks pertaining to food safety are systematically addressed. Today’s consumers seek more specific information on the food products they purchase, encompassing dietary and nutritional values, as well as other details pertaining to where and how their food was sourced and produced. Consumer expectation embraces greater transparency on ingredient lists, nutritional and allergen information, and other attributes such as organic, vegan, kosher, gluten-free, RBST-free, humanely raised, Fair Trade, etc. In alignment with growing consumer demand for greater transparency across the food industry, PFG is committed to increasing the ingredient transparency of its branded portfolio items. As part of our action plan to meet this commitment, we are implementing a Supplier Compliance Campaign that requires our suppliers to provide pre-defined information concerning their products’ ingredients, claims and attributes. We are working closely with vendors to ensure PFG’s ingredient transparency expectations are met and have developed implementation guides to assist suppliers in meeting our requirements. Additionally, to increase transparency and traceability in the food supply chain, we currently use a DNA tracking system so that all our Braveheart products can be traced back to the specific animal and its journey through the supply chain. Braveheart ® Black Angus Beef, our premium Midwest-raised beef, is traceable back to its origins and has been added to the menus of 18,000 U.S. restaurants in 900 cities since its debut. INGREDIENT TRANSPARENCY
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