260 Personal Content Experience: Managing Digital Life in the Mobile Age “creator: John”), but occasionally it is visualized (for example, “rating: ”). 6.5.2 Get Content In the GEMS model, the “G” phase is related to acquiring new or existing content object to the user’s possession in some way. Next, we discuss downloading, where the user actively and explicitly initiates getting an existing object; and receiving, where the user’s role is more passive (they get content without any interaction with the device), and creating new content object as an essential way to actively get content. Because the phase is at the beginning of the GEMS model, a question related to each task in the category is that upon getting a content object, where is the content stored and how can the user access it later? For instance, currently the Series 60 has application-specifi c download folders in the fi le system, which means that new content is distributed across several locations. Furthermore, if the folders are not empty, new objects are added to the existing collection(s). Download is a task that is strongly related to searching and brows- ing, as they are often the preceding tasks. In essence, the user desires to get an object that is not stored in the device, which implies that a transfer is required. Initiating a download is often simple; just point and click a control, such as a button, link, or icon, and the process of transferring the object to the local device can begin. Sometimes the system presents additional options (i.e., store or open the object after download) with the aid of a dialogue window. Once the download is started, the system should present the task progress, including an estimated time of completion. It is also impor- tant to provide UI components for controlling the process, as the user may wish to pause or cancel the download. Figure 6-31 presents an example UI for managing a download processes. Multiple simultaneous downloads must be supported. Figure 6-31 shows a list consisting of four downloads at different stages; the fi rst one is completed, the second and the third are ongoing, and the last one is in a paused state. For each download, the list item shows the object name, format, size, colour-coded progress indicator for transfer, cost indicator, icon for the transfer channel, state of transfer, estimated amount of remaining data, and time. Furthermore, each item has controls for interacting with the item, their functionality depending on the item state. There are many technologies for downloading content. Typically, the technologies have a different effect on the cost and duration of the download process. Because users are dominantly cost-aware, it would