Brand Voice & Tone 39 • Direct and assertive, with a wonderful wit & a healthy dose of winks. • Confident yet magnetic. She owns her awesomeness, loves her life, and loves sharing it with her bestie in a way that gets her to laugh. • Playful, not earnest • Clever yet genuine and conversational; not contrived or forced, or clever for the sake of clever. Your Bold Bestie keeps it real. She is... Bold Bestie Voice BRAND GUIDELINES
Sam's Club Brand Book Page 37 Page 39