2021 SERVE 360 REPORT ESG PROGRESS AT MARRIOTT INTERNATIONAL → 49 Human Rights Council Marriott’s executive-level Human Rights Council advances Marriott’s human rights policies and programs and leads successful execution of the company’s broad human rights strategy. Drive accountability for the company’s human rights strategy regionally and within business operations Support human rights-related awareness, education, and monitoring programs Report on human rights strategy results Provide direction to regional and functional teams on execution of strategy and programs Human Rights As a leader in the travel and tourism industry, Marriott International has prioritized the fight against some of the industry’s highest-risk and most pressing issues, including human trafficking, child sexual exploitation, and forced labor. Marriott strives to uphold and respect human rights through its human trafficking awareness and prevention initiatives and collaboration with key partners. Human Trafficking Awareness Training Since 2017, human trafficking awareness training has been a mandatory requirement for all on-property associates across both managed and franchised hotels. Marriott’s comprehensive training is available in 17 languages and addresses human trafficking, child exploitation, and forced labor with the goals of raising awareness of all forms of human trafficking and teaching associates how to identify and respond to potential indicators of human trafficking. In 2019, Marriott began to enhance and develop the next generation of its human trafficking awareness training. Using associate feedback and support from nonprofit partners, Marriott is updating discipline-specific trafficking indicators for lower-touch and higher-tech operating environments, leveraging scenario-based learning to simulate real-world situations, and providing additional guidance to managers who receive reports of potential trafficking. We look forward to launching the new version of the training in 2021. In 2020, we also expanded our training to a broader audience by partnering with the American Hotel and Lodging Association (AHLA) Foundation and ECPAT-USA to create and provide cost-free training materials to our other industry partners. AHLA reported that an additional 382,728 hotel workers have accessed the human trafficking awareness training since it was made available. Left: Associates at the Le Royal Méridien Beach Resort & Spa (Dubai, UAE) pledge to prevent human trafficking 2025 Human Trafficking Awareness Training Goal As part of our 2025 Sustainability and Social Impact Goals, Marriott aims to have 100% of on-property associates complete human rights training, including on human trafficking awareness, responsible sourcing, and recruitment policies and practices. In 2020, approximately 97,000 additional associates across both managed and franchised properties globally were trained on human trafficking awareness during the calendar year, for a total of nearly 825,000 associates trained since 2016.
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