Accessible and Innovative Financial Inclusion Healthcare CASE STUDY: CASE STUDY: Olist NYC COVID-19 Safety Net Hospitals Staffing and Vaccine Loan Facility In April 2021, Goldman Sachs invested in Olist, a one-stop- In a public-private partnership with the New York City shop platform that aims to enable small and mid-sized Economic Development Corporation (NYC EDC), Goldman merchants and brands to sell online by functioning as the Sachs financed the NYC COVID-19 Hospital Loan Fund storefront to these merchants in the main marketplaces in to support COVID-19 related staffing and expenses – Brazil. Olist seeks to address the fragmentation, operational including wages, child care, and protective equipment – and complexities, and integration burdens experienced by vaccination efforts at New York City’s safety net hospitals, small and mid-sized merchants in existing marketplaces by which are primarily located in low-income neighborhoods offering full stack operational support to merchants through and tend to serve the city’s poorest and most vulnerable its management of product catalogs, inventory, pricing, residents. fulfillment, customer service, and payments in a single integrated platform. The loan facility helped enable these recipient safety net hospitals to meet the increasing demand for COVID-19 care Goldman Sachs participated in the Series E funding that by making available funds that could be used to increase closed in December 2021, where the new capital enabled the number of staff available to treat COVID-19 surges and the company to offer a fulfillment operation as well as administer vaccinations to their patients. While the safety net financial services. Retailers on Olist already have access hospitals are expected to qualify for FEMA Public Assistance to credit lines for working capital, and the company plans reimbursements, the loans helped the hospitals to bridge the to expand that technology to include risk management, timing gap between immediate financing needs and future accelerated sales, and internal credit models for merchants. reimbursements. The company recently began operations in Mexico and intends to expand its footprint across Latin America. NYC Emergency Management (NYCEM) and Community Preservation Corporation, a local non-profit Community Development Financial Institution, were both part of the Sustainability Report 2021 partnership. Sustainability Issuance Report | Featured Investments 133