0 Introduction Environmental Social Governance Indexes and Glossary Community Social Overview Inside Social impact Supporting Our Team Members Board and Workplace Diversity Products and Guest Experiences Built on Fairness and Equity Serving and Strengthening Communities Community-based philanthropy We provide access to philanthropic support to nonprofits across all communities where we have stores and supply chain facilities, and focus investment in key markets where the majority of our team members and guests live and work. For example, in California, we have partnered with the United Way of Greater Los Angeles (UWGLA) to support its cutting-edge, collaborative programs, impacting the lives of thousands of Angelenos experiencing homelessness each year by building faster and more cost-effectively. Through the Affordable Housing Initiative (AHI), the UWGLA aims to increase access to affordable rental units for those experiencing being at risk of homelessness. All of the properties developed will have a service partner to provide case management and stabilizing services such as mental health services, financial literacy, drug treatment, childcare or workforce training programs. Our local team members often know the needs of their own communities best; we work directly with our store and supply chain leaders to empower them with the resources and tools to make a local impact. Through our Community Engagement Funds and GiftCard programs, store and supply chain leaders can directly support local initiatives, nonprofits and organizations that are addressing critical needs in their neighborhoods ranging from social justice to workforce development. Team member engagement Our local teams are empowered to drive community impact through volunteerism and pro bono efforts. Our team members are committed to making our communities a better place and typically donate around one million hours of volunteer service every year, supporting the local causes they care about. Even with the unique challenges to in-person volunteering posed by COVID-19, we were still able to contribute almost 900,000 hours of in-person volunteering in 2021. Team members served as election judges, participated in our pop-up food and essential giveaway events in response to civil unrest and took part in a variety of virtual opportunities. Our team members are generous with their time throughout the year, but they make a particular difference at key awareness events such as Earth Month, National Volunteer Week, 9/11 Day of Service, our Annual Giving Campaign and Martin Luther King, Jr. Day of Service. To empower team members to use their skills and talents to address unmet needs in the community — and help with rebuilding efforts following the murder of George Floyd — we launched a pro bono consulting service for BIPOC-owned small businesses in the Twin Cities. In less than one year, we delivered more than 10,000 hours of pro bono support, and in 2021, the program was extended to Atlanta, Chicago and the Bay Area. Looking ahead, we plan to deliver at least 10,000 hours of pro bono support every year. Finally, our headquarters-based legal team provides hundreds of hours of pro bono legal advice to individuals and organizations, offering guidance on housing law and immigration, and helping low- income individuals to start businesses. In 2021, at least half of our legal professionals participated in pro bono activities. Cross-enterprise collaboration Going beyond philanthropy and team member engagement, our community vitality team works closely with other teams across the enterprise — from real estate and assets protection to government affairs — to support community impact. Target in action Engaging with and listening to Black communities We’ve long been proactive when it comes to engaging with Black communities across the country, but in the wake of George Floyd’s murder, the corporate responsibility and guest insights teams sought additional feedback to identify what more we could do. In partnership with store team members of color in markets including Atlanta, Chicago, Los Angeles, Oakland and Washington, D.C., we have: • Focused our work in predominantly Black communities that have not just been acutely impacted by recent traumas but by decades, even centuries, of social injustice. • Listened to more than 500 individuals in one-on-one meetings and small groups, and via feedback from surveys. For example, when we open a new store, the team engages with local stakeholders to identify ways that we can support the neighborhood, such as local hiring events and celebrating what’s unique in the community. • Built trust with stakeholders critical to our business success in these markets, including guests, team members, government officials, small businesses and community organizations working to undo systemic racism and its impacts on Black Americans. • Identified the needs of these communities, from meeting basic needs to supporting the vitality of small businesses to supporting the pipeline of Black team members. • Made investments and developed programs and partnerships based on our community engagement and understanding of what the community thinks Target’s role at the local level should be. By taking time to listen closely to these communities, we were able to identify trusted community partners to support philanthropically and drive team member engagement. 2022 Target ESG Report 47
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