Focus on Continuous Improvement The past few years have challenged our company like never before, reinforcing our unwavering focus on safety, quality, integrity and transparency. We recognize the need to drive continuous improvement in all that we do and in the past year have taken the following action: • Advanced our enterprise wide Safety Management System (SMS), which facilitates timely collection and analysis of data in order to embed safety in every aspect of how we design, build and support our products and our services. • Strengthened our Global Compliance organization and compliance program by aligning teams, revamping trainings and processes, and launching new employee- focused efforts to enable compliant company performance across all of our locations around the globe. • Demonstrated a commitment to promoting a just culture grounded in humility, inclusion and transparency that protects and treats people fairly when they report safety, quality and compliance concerns. • Built Seek, Speak & Listen habits to foster open and transparent dialogue in all employee interactions. • Fostered a diverse, inclusive and open workplace environment that encourages teammates to voice concerns, raise issues and share ideas. • Published the Boeing Supplier Code of Conduct, which provides a clear set of expectations for suppliers doing business with Boeing, that is consistent with our policies, principles and sustainability efforts. We expect suppliers to adhere to the Boeing Supplier Code of Conduct throughout the time they do business with us and notify Boeing of any instances where expectations are not met. These steps have been vital in driving near-term progress and ensuring the long-term health of our company. We will continue to refine and improve our program to meet the needs of a dynamic business and compliance environment. Simple Habits Drive Culture Change Over the past year, individuals, teams and leaders around the world have helped build an inclusive culture of trust, care and connection, by focusing on three simple habits — Seek, Speak & Listen (SS&L) that guide how we work together. These habits help us learn from others’ diverse perspectives, speak up about issues or ideas and listen with openness and curiosity. Embedding these habits in everything we do helps us to continuously improve, build stronger teams and live our values. SS&L is fundamental to who we are as a company and how we work together — 85% of team members surveyed said they use the habits in their day-to-day interactions. With this open and inclusive culture, improved business outcomes follow — in safety, quality, production, performance and inclusion. By embracing these habits, we make better decisions, drive innovation and build connection. We seek out the places where things aren’t going well, where anxiety may be brewing, so we can learn and address issues before they become problems; where we get all perspectives on the table and every team member feels safe to speak up; and where we listen to each other with humility. We will continue to embed the habits into our daily work, processes, systems and communications to hold ourselves accountable and keep moving forward. Our Habits Seek Because awareness can teach us and help us improve Speak Because it’s the right thing to do and every voice matters Listen Because listening builds trust and leads to better decisions Seeking, speaking and listening are driving an open and inclusive culture with improved business outcomes — in safety, quality, production, performance and inclusion. 2022 Sustainability Report 19 Contents People Introduction Communities Operations Reporting Approach & Governance Products & Services
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