Region Profile 1 / 2 Latin America and the Caribbean Trend outlook Global trends and their impact on job creation Technologies and their impact on job creation Trends most most likely to drive industry transformation and their expected impact job creation, ordered by net Technologies most most likely to drive industry transformation and their expected impact job creation, ordered effect (share of organizations surveyed) by net effect (share of organizations surveyed) Job creator Job displacer Net effect Global net effect Job creator Job displacer Net effect Global net effect Investments to facilitate the green transition of your business Big-data analytics -100% +100% -100% +100% 62% 51% Broader application of Environmental, Social and Governance (ESG) standards Education and workforce development technologies -100% +100% -100% +100% 61% 45% Consumers becoming more vocal on environmental issues Digital platforms and apps -100% +100% -100% +100% 39% 41% Increased adoption of new and frontier technologies Encryption and cybersecurity -100% +100% -100% +100% 33% 40% Broadening digital access E-commerce and digital trade -100% +100% -100% +100% 33% 38% Consumers becoming more vocal on social issues Internet of things and connected devices -100% +100% -100% +100% 33% 33% Rising cost of living for consumers Cloud computing -100% +100% -100% +100% -31% 29% Slower global economic growth Artificial intelligence (e.g. machine learning, neural networks) -100% +100% -100% +100% -53% 17% Role outlook Skill outlook Churn in five years Core sRills 22% Five-year structural labour-force churn (percent) 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Global 23% Skills, knowledge and abilities Attitudes Key roles for business transformation Roles most selected by organizations surveyed (as either growing, stable or declining), ordered by net role 25% 11% 14% 27% 12% growth, and their net growth and structural churn (percent) REGION GLOBAL NET GROWTH REGION GLOBAL ROLES -50% 0 50% CHURN CHURN 25% 26% Cognitive skills 28% 24% Business Development Professionals 6% 6% Engagement skills 17% 14% General and Operations Managers 11% 12% Management skills 18% 17% Assembly and Factory Workers 2% 3% Physical abilities 14% 18% Lawyers 14% 16% Technology skills Business Services and Administration 3% 3% 19% 22% Ethics Managers 27% 23% 20% 17% Self-efficacy Managing Directors and Chief Executives 12 % 11% Working with others 19% 19% Accountants and Auditors Accounting, Bookkeeping and Payroll 32% 29% Clerks 35% 35% Administrative and Executive Secretaries 39% 42% Data Entry Clerks