Skill Profile Reskilling Ranking Resource management and operations 14th Skills, knowledge and abilities Management skills Resource management and operations Global Skills Taxonomy / / Five year trend Reskilling focus Skill importance Skill evolution Learning hours spent pursuing assessements and Companies for which Resource management and Companies for which Resource management and Share of companies for which Resource credentials in Resource management and operations is a priority in their upskilling and operations is a core skill for workers (share of management and operations is increasing or operations from 2017 to 2022 (share of total reskilling programmes for 2023-2027 (share of companies surveyed) decreasing in importance at work. White diamond learning hours). Source: Coursera companies surveyed) and label represent net share. 14% 19% 31% +51% 0% 2017 2022 Jobs in focus Time to skill Roles where organizations surveyed report Resource management and operations to be increasing in Learning hours required to achieve a credential in Resource management and operations at beginner, importance fastest, alongside estimates of the net job growth (percent) from 2023 to 2027. intermediate or advanced proficiency as a function of the learner’s level of formal education. Hours 0 34 NET ROLES GROWTH FORMAL EDUCATION BACKGROUND BEGINNER INTERMEDIATE ADVANCED -5% 1. Business Services and Administration Managers 3.1 11.4 22.3 All -6% 2. Assembly and Factory Workers 3.4 12.1 19.0 No Bachelor's Degree -2% 3. Managing Directors and Chief Executives 3.2 12.3 21.2 Bachelor's Degree -27% 4. Accounting, Bookkeeping and Payroll Clerks 3.1 11.4 19.9 Graduate Degree 0% 5. Sales Representatives, Wholesale and Manufacturing, Technical … 0% 6. General and Operations Managers 21% 7. Business Development Professionals Strategically adjacent skills Simultaneous skill development Probability that a company which will prioritise skills training in Resource management and operations from Probability that courses in Resource management and operations also teach other skills. Source: 2023 to 2027 will also prioritise other skills. Coursera. Skill taxonomy Skills, knowledge and abilities Attitudes Skill taxonomy Skills, knowledge and abilities Attitudes 54% 46% Leadership and social influence Creative thinking 52% 43% Analytical thinking Design and user experience 51% 40% Creative thinking Analytical thinking 44% 39% Talent management Marketing and media 43% 39% Technological literacy Empathy and active listening 41% 26% Curiosity and lifelong learning Leadership and social influence 41% 24% Resilience, flexibility and agility Programming 41% 24% Service orientation and customer service Technological literacy 38% 24% Motivation and self-awareness Networks and cybersecurity 36% 22% Quality control Reading, writing and mathematics Industry trends Industry-by-industry variations in reskilling focus, current and future importance, forecast evolution in importance, and strategic focus companies will place on Resource management and operations from 2023 to 2027 for the industries which assign the highest and lowest reskilling focus to this skill (share of companies surveyed) Above global mean Below global mean RESKILLING FOCUS SKILL IMPORTANCE SKILL EVOLUTION INDUSTRY 0% 100% 0% 100% 0% 100% Agriculture, forestry, and fishing Chemical and advanced materials Automotive and Aerospace Supply chain and transportation Information and technology services Medical and healthcare services

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