Industry Profile Global Employee (millions, ILO estimates) 2 / 2 Education and training 158.1 6kill outlook Workforce strategy outlook Core skills )usiness practices to improve talent availability 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Top practices with the greatest potential to improve talent availability (share of organizations surveyed) INDUSTRY G/2%$/ 6Nills NnoZledge and abilities $ttitudes 47%     2 2 . Improve talent progression and promotion processes INDUSTRY G/2%$/ 40%  2. Oijer higher wages 30% 2 Cognitive skills 36%  . Provide eijective reskilling and upskilling 8%  Engagement skills 21%  . Improve people-and-culture metrics and reporting 11% 2 Management skills More diversity, eTuity and inclusion policies and 21%  . programmes 1%  Physical abilities 19%  . Improve internal-communication strategy 16%  Technology skills Oijer more remote and hybrid work opportunities within 19% 2 . countries 2%  Ethics 15% 2 . Better articulate business purpose and impact 20% 2 Self-eĴcacy 13%  . Improve working hours and overtime 12 %  :orking with others 13% 0 . Tapping into diverse talent pools 9eskilling skill focus Key components of +,0 programmes 6kills most prioritized for reskilling and upskilling in the next five years (share of organizations surveyed) 0ost common components of 'E, programmes (share of organizations surveyed) 6Nills NnoZledge and abilities $ttitudes Global average INDUSTRY G/2%$/ 59% Analytical thinking Enable inclusion and accessibility across physical and 33%  . virtual spaces 57% AI and big data 30% 2 2. Run comprehensive DEI training for managers 47% Creative thinking 45% 30%  /eadership and social inIJuence . Run comprehensive DEI training for staij 45% Marketing and media Oijer greater IJexibility on education reTuirements to 26% 2 . recruit from various backgrounds 39% Curiosity and lifelong learning 39% :hare of companies ^ith +,0 7rograms Technological literacy 4% (share of organizations surveyed) 33% Global % Design and user experience 33% Empathy and active listening 31% Resilience, IJexibility and agility :kill stability 2% 6kills reTuired by the workforce that are expected to remain the same (share of all skills Global % reTuired) Training type Types of training prioritized by organizations surveyed for future reskilling and upskilling (share of organizations surveyed)  2     ROLES INDUSTRY G/2%$/ 11%  Employer-sponsored apprenticeships 26% 2 Internal training departments 13%  /icensed training from professional associations 19% 27 On-the-job training and coaching 14% 2 Private-sector online-learning platforms 17% 0 Universities and other educational institutions