Region Profile  / 2 North America Skill outlook :orkIorFe VtrDteJ\ outlook 9esRilling sRill focus Talent outlooR in  6kills most prioritized for reskilling and upskilling in the next ıve years (share of organizations surveyed) (xpected change in talent availability, development and retention in the next ıve years (share of organizations surveyed) Skills, knowledge and abilities Attitudes Global aYerage ,PproYing :orsening Global aYerage Global aYerage 48% Analytical thinking Talent availability when hiring 47% AI and big data -100% +100% 41% 37% 46% Creative thinking Talent development of existing workforce 41% Resilience, IJexibility and agility -100% +100% 3% 77% 36% Leadership and social inIJuence Talent retention of existing workforce 34% Curiosity and lifelong learning -100% +100% 29% 46% 26% Design and user experience )usiness practices to improve talent availability 26% Empathy and active listening Top practices with the greatest potential to improve talent availability (share of organizations surveyed) 26% Talent management IN'USTR< GLOBAL 25% Technological literacy 54% % 1. Improve talent progression and promotion processes :Rill stability 31% 3% % 2. Oijer higher wages 6kills reTuired by the workforce that are expected to remain the same (share of all skills Global % reTuired) 30% 3% 3. Provide eijective reskilling and upskilling Training type 29% 2% Types of training prioritized by organizations surveyed for future reskilling and upskilling (share of organizations . Better articulate business purpose and impact surveyed) More diversity, eTuity and inclusion policies and 28% 1% 13% 25% 1% 31% 11% . programmes ROLES REGION GLOBAL Oijer more remote and hybrid work opportunities within 23% 21% 6. countries 13% 1% Employer-sponsored apprenticeships 19% 1% . Support employee health and well-being 25% 2% Internal training departments 18% 1% . Improve people-and-culture metrics and reporting 10% 13% Licensed training from professional associations 15% 1% . Tapping into diverse talent pools 31% 2% On-the-Mob training and coaching 14% 1% 1 Improve internal-communication strategy 11% 12% Private-sector online-learning platforms Key components of +,0 programmes 0ost common components of '(, programmes (share of organizations surveyed) 8% 1% 8niversities and other educational institutions REGION GLOBAL Training funding 64% 2% 1. Run comprehensive DEI training for managers 3referred sources of funding for training, upskilling and reskilling efforts (share of organizations surveyed) 52% 36% REGION GLOBAL 2. Run comprehensive DEI training for staij Enable inclusion and accessibility across physical and 8% 16% Co-funding across the industry 47% 33% 3. virtual spaces 25% 28% Free-of-cost training Set DEI goals, targets or Tuotas that exceed public 45% 26% . reTuirements 20% 22% Funded by government Embed DEI goals and solutions across the supply 34% 23% . 95% 87% Funded by my organi]ation chain 23% 24% Public-private hybrid funding :hare of companies ^ith +,0 7rograms % (share of organizations surveyed) Global %