Skill Profile Reskilling Ranking Talent management 11th Skills, knowledge and abilities Management skills Talent management Global Skills Taxonomy / / Five year trend Reskilling focus Skill importance Skill evolution Learning hours spent pursuing assessements and Companies for which Talent management is a Companies for which Talent management is a Share of companies for which Talent management credentials in Talent management from 2017 to priority in their upskilling and reskilling programmes core skill for workers (share of companies surveyed) is increasing or decreasing in importance at work. 2022 (share of total learning hours). Source: for 2023-2027 (share of companies surveyed) White diamond and label represent net share. Coursera 1% 25% 35% +56% 0% 2017 2022 Jobs in focus Time to skill Roles where organizations surveyed report Talent management to be increasing in importance fastest, Learning hours required to achieve a credential in Talent management at beginner, intermediate or advanced alongside estimates of the net job growth (percent) from 2023 to 2027. proficiency as a function of the learner’s level of formal education. Hours 0 34 NET ROLES GROWTH FORMAL EDUCATION BACKGROUND BEGINNER INTERMEDIATE ADVANCED -2% 1. Managing Directors and Chief Executives 2.7 7.3 10.9 All 0% 2. General and Operations Managers 2.9 7.4 14.3 No Bachelor's Degree -6% 3. Assembly and Factory Workers 2.7 7.6 12.7 Bachelor's Degree 0% 4. Sales Representatives, Wholesale and Manufacturing, Technical … 2.6 7.1 9.7 Graduate Degree 21% 5. Business Development Professionals -5% 6. Business Services and Administration Managers -27% 7. Accounting, Bookkeeping and Payroll Clerks Strategically adjacent skills Simultaneous skill development Probability that a company which will prioritise skills training in Talent management from 2023 to 2027 will Probability that courses in Talent management also teach other skills. Source: Coursera. also prioritise other skills. Skill taxonomy Skills, knowledge and abilities Attitudes Skill taxonomy Skills, knowledge and abilities Attitudes 54% Resource management and operations 62% Leadership and social influence 45% Creative thinking 55% Analytical thinking 45% Empathy and active listening 53% Creative thinking 41% Leadership and social influence 49% Resilience, flexibility and agility 26% Marketing and media 47% AI and big data 23% Design and user experience 40% Curiosity and lifelong learning 22% Curiosity and lifelong learning 40% Technological literacy 22% Analytical thinking 36% Empathy and active listening 16% Systems thinking 35% Motivation and self-awareness 11% Resilience, flexibility and agility 34% Resource management and operations Industry trends Industry-by-industry variations in reskilling focus, current and future importance, forecast evolution in importance, and strategic focus companies will place on Talent management from 2023 to 2027 for the industries which assign the highest and lowest reskilling focus to this skill (share of companies surveyed) Above global mean Below global mean RESKILLING FOCUS SKILL IMPORTANCE SKILL EVOLUTION INDUSTRY 0% 100% 0% 100% 0% 100% Employment services Chemical and advanced materials Production of consumer goods Government and public sector Real estate Automotive and Aerospace

The Future of Jobs Report 2023 - Page 271 The Future of Jobs Report 2023 Page 270 Page 272