Skill Profile Reskilling Ranking Design and user experience 8th Skills, knowledge and abilities Technology skills Design and user experience Global Skills Taxonomy / / Five year trend Reskilling focus Skill importance Skill evolution Learning hours spent pursuing assessements and Companies for which Design and user Companies for which Design and user Share of companies for which Design and user credentials in Design and user experience from experience is a priority in their upskilling and experience is a core skill for workers (share of experience is increasing or decreasing in 2017 to 2022 (share of total learning hours). reskilling programmes for 2023-2027 (share of companies surveyed) importance at work. White diamond and label Source: Coursera companies surveyed) represent net share. 11% 26% 24% +48% 0% 2017 2022 Jobs in focus Time to skill Roles where organizations surveyed report Design and user experience to be increasing in importance Learning hours required to achieve a credential in Design and user experience at beginner, intermediate or fastest, alongside estimates of the net job growth (percent) from 2023 to 2027. advanced proficiency as a function of the learner’s level of formal education. Hours 0 34 NET ROLES GROWTH FORMAL EDUCATION BACKGROUND BEGINNER INTERMEDIATE ADVANCED 21% 1. Business Development Professionals 3.2 10.4 16.2 All -27% 2. Accounting, Bookkeeping and Payroll Clerks 3.3 10.5 14.2 No Bachelor's Degree -5% 3. Business Services and Administration Managers 3.2 10.2 15.0 Bachelor's Degree 0% 4. Sales Representatives, Wholesale and Manufacturing, Technical … 3.1 11.6 18.2 Graduate Degree -2% 5. Managing Directors and Chief Executives -6% 6. Assembly and Factory Workers 0% 7. General and Operations Managers Strategically adjacent skills Simultaneous skill development Probability that a company which will prioritise skills training in Design and user experience from 2023 to Probability that courses in Design and user experience also teach other skills. Source: Coursera. 2027 will also prioritise other skills. Skill taxonomy Skills, knowledge and abilities Attitudes Skill taxonomy Skills, knowledge and abilities Attitudes 44% Programming 57% AI and big data 44% Resource management and operations 49% Creative thinking 36% Technological literacy 44% Analytical thinking 34% Analytical thinking 41% Leadership and social influence 33% Marketing and media 37% Service orientation and customer service 31% Creative thinking 36% Resilience, flexibility and agility 27% Networks and cybersecurity 35% Technological literacy 26% Empathy and active listening 33% Curiosity and lifelong learning 19% Reading, writing and mathematics 30% Environmental stewardship 18% AI and big data 27% Talent management Industry trends Industry-by-industry variations in reskilling focus, current and future importance, forecast evolution in importance, and strategic focus companies will place on Design and user experience from 2023 to 2027 for the industries which assign the highest and lowest reskilling focus to this skill (share of companies surveyed) Above global mean Below global mean RESKILLING FOCUS SKILL IMPORTANCE SKILL EVOLUTION INDUSTRY 0% 100% 0% 100% 0% 100% Insurance and pensions management Telecommunications Media, Entertainment and Sports Accommodation, Food, and Leisure Automotive and Aerospace Oil and gas

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