Industry Profile Global Employee (millions, ILO estimates) 2 / 2 Supply chain and transportation 245.6 6kill outlook Workforce strategy outlook Core skills )usiness practices to improve talent availability 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Top practices with the greatest potential to improve talent availability (share of organizations surveyed) INDUSTRY G/2%$/ 6Nills NnoZledge and abilities $ttitudes 49%  2  2 2   Improve talent progression and promotion processes INDUSTRY G/2%$/ 37%  2 Oijer higher wages 24% 2 Cognitive skills 35%   Provide eijective reskilling and upskilling 9%  Engagement skills More diversity, eTuity and inclusion policies and 26%   programmes 11% 2 Management skills 22% 2  Better articulate business purpose and impact 3%  Physical abilities 22%   Improve people-and-culture metrics and reporting 12%  Technology skills 22%   Support employee health and well-being 4%  Ethics Oijer more remote and hybrid work opportunities within 20% 2  countries 28% 2 Self-eĴcacy 14%   Improve internal-communication strategy 10 %  :orking with others 12%  0 Improve safety in the workplace 9eskilling skill focus Key components of +,0 programmes 6kills most prioritized for reskilling and upskilling in the next five years (share of organizations surveyed) 0ost common components of 'E, programmes (share of organizations surveyed) 6Nills NnoZledge and abilities $ttitudes Global average INDUSTRY G/2%$/ 48% Technological literacy 47% 2  Run comprehensive DEI training for managers 46% Leadership and social inIJuence Embed DEI goals and solutions across the supply 43% 2 2 43% Analytical thinking chain 37% 39%  AI and big data  Run comprehensive DEI training for staij 37% Service orientation and customer service Set DEI goals, targets or Tuotas that exceed public 37% 2  reTuirements 32% Creative thinking Enable inclusion and accessibility across physical and 33%   32% Resilience, IJexibility and agility virtual spaces 30% Motivation and self-awareness :hare of companies ^ith +,0 7rograms % 28% (share of organizations surveyed) Curiosity and lifelong learning Global % 24% Empathy and active listening :kill stability % 6kills reTuired by the workforce that are expected to remain the same (share of all skills Global % reTuired) Training type Types of training prioritized by organizations surveyed for future reskilling and upskilling (share of organizations surveyed) 2  2  ROLES INDUSTRY G/2%$/ 9%  Employer-sponsored apprenticeships 26% 2 Internal training departments 17%  Licensed training from professional associations 29% 27 On-the-Mob training and coaching 11% 2 Private-sector online-learning platforms 7% 0 8niversities and other educational institutions