Industry Profile Global Employee (millions, ILO estimates) 1 / 2 Supply chain and transportation 245.6 Trend outlook Global trends and their impact on job creation Technologies and their impact on job creation Trends most most likely to drive industry transformation and their expected impact job creation, ordered by net Technologies most most likely to drive industry transformation and their expected impact job creation, ordered effect (share of organizations surveyed) by net effect (share of organizations surveyed) Job creator Job displacer Net effect Global net effect Job creator Job displacer Net effect Global net effect Broader application of Environmental, Social and Governance (ESG) standards Big-data analytics -100% +100% -100% +100% 43% 57% Investments to facilitate the green transition of your business Climate-change mitigation technology (Alternative Energy, Greenhouse gases … -100% +100% -100% +100% 41% 57% Supply chains becoming more localized Encryption and cybersecurity -100% +100% -100% +100% 33% 44% Increased adoption of new and frontier technologies E-commerce and digital trade -100% +100% -100% +100% 21% 41% Broadening digital access Digital platforms and apps -100% +100% -100% +100% 0% 35% Rising cost of living for consumers Education and workforce development technologies -100% +100% -100% +100% -33% 31% Supply shortages and/or rising cost of inputs for your business Internet of things and connected devices -100% +100% -100% +100% -33% 9% Slower global economic growth Electric and autonomous vehicles -100% +100% -100% +100% -54% -18% Role outlook Human-machine frontier Churn in five years Human-machine frontier 25% Five-year structural labour-force churn (percent) Tasks performed by humans and machines today and in 2027 (share of total) Global 23% Human Machine Industry Frontier Global Frontier Key roles for business transformation ALL TASKS Roles most selected by organizations surveyed (as either growing, stable or declining), ordered by net role growth, and their net growth and structural churn (percent) Now NET GROWTH INDUSTRY GLOBAL ROLES -50% 0 50% CHURN CHURN 67% 33% 2027 Forecast 24% 24% Business Development Professionals 58% 42% 26% 27% Heavy Truck and Bus Drivers Workforce strategy outlook 15% 18% Light Truck or Delivery Services Drivers Talent outlook in 2027 Expected change in talent availability, development and retention in the next five years (share of organizations surveyed) 8% 17% Managing Directors and Chief Executives Improving Worsening Global average Global average 22% 20% Supply Chain and Logistics Specialists Talent availability when hiring -100% +100% 36% 32% 18% 14% General and Operations Managers Talent development of existing workforce -100% +100% 6% 77% 13% 19% Accountants and Auditors Talent retention of existing workforce Business Services and Administration 23% 22% -100% +100% Managers 15% 55% Accounting, Bookkeeping and Payroll 41% 29% Clerks 54% 35% Administrative and Executive Secretaries