Industry Profile Global Employee (millions, ILO estimates) 2 / 2 Energy technology and utilities 5.3 6kill outlook Workforce strategy outlook Core skills )usiness practices to improve talent availability 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Top practices with the greatest potential to improve talent availability (share of organizations surveyed) INDUSTRY G/2%$/ 6Nills NnoZledge and abilities $ttitudes 41% 2 2 2  2 . Better articulate business purpose and impact INDUSTRY G/2%$/ 41%  . Improve talent progression and promotion processes 24% 2 Cognitive skills 36%  . Improve internal-communication strategy 5%  Engagement skills 36%  . Provide eijective reskilling and upskilling 12% 2 Management skills More diversity, eTuity and inclusion policies and 23%  . programmes 4%  Physical abilities 18%  . Improve people-and-culture metrics and reporting 17%  Technology skills 18%  . Oijer higher wages 3%  Ethics 18%  . Support employee health and well-being 26% 2 Self-eĴcacy 14%  . Improve working hours and overtime 10 %  :orking with others Oijer more remote and hybrid work opportunities within 14% 2 . countries 9eskilling skill focus Key components of +,0 programmes 6kills most prioritized for reskilling and upskilling in the next five years (share of organizations surveyed) 0ost common components of 'E, programmes (share of organizations surveyed) 6Nills NnoZledge and abilities $ttitudes Global average INDUSTRY G/2%$/ 46% Analytical thinking 41% 2 . Run comprehensive DEI training for managers 41% Creative thinking 36%  2. Run comprehensive DEI training for staij 36% /eadership and social inIJuence Set DEI goals, targets or Tuotas that exceed public 36% 32% 2 Resilience, IJexibility and agility . reTuirements 36% Technological literacy Enable inclusion and accessibility across physical and 27%  . virtual spaces 32% AI and big data 32% :hare of companies ^ith +,0 7rograms Environmental stewardship % (share of organizations surveyed) 27% Global % Networks and cybersecurity 27% 4uality control 23% Design and user experience :kill stability % 6kills reTuired by the workforce that are expected to remain the same (share of all skills Global % reTuired) Training type Types of training prioritized by organizations surveyed for future reskilling and upskilling (share of organizations surveyed)  2  2  ROLES INDUSTRY G/2%$/ 14%  Employer-sponsored apprenticeships 26% 2 Internal training departments 13%  /icensed training from professional associations 27% 27 On-the-job training and coaching 10% 2 Private-sector online-learning platforms 9% 0 8niversities and other educational institutions