Economy Profile Working Age Population (Millions)  / 2 Serbia 5.2 6kill outlook :orkIorce strateJ\ outlook Core sRills Talent outlooR in  6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) (xpected change in talent availability, development and retention in the next ıve years (share of organizations surveyed) Skills, knowledge and abilities $ttitudes ,mproving :orsening Global average Global average 2  2 Talent availability when hiring ECONOMY G/2%$/ -100% +100% 41% 22% 24%  Cognitive skills Talent development of existing workforce -100% +100% 11% 82% 6%  Engagement skills Talent retention of existing workforce 10%  Management skills -100% +100% 11% 57% 8%  Physical abilities )usiness practices to improve talent availability Top practices with the greatest potential to improve talent availability (share of organizations surveyed) 14%  Technology skills ECONOMY G/2%$/ 1%  Ethics 61%  . Improve talent progression and promotion processes 27%  Self-eĴcacy 43%  . Oijer higher wages 9 %  Working with others 29%  . Improve internal-communication strategy 9esRilling sRill focus 29%  . Improve working hours and overtime 6kills most prioritized for reskilling and upskilling in the next ıve years (share of organizations surveyed) Skills, knowledge and abilities $ttitudes Global average 25%  . Provide eijective reskilling and upskilling 52% Creative thinking 18%  . Support employee health and well-being 44% Leadership and social inIJuence Oijer more remote and hybrid work opportunities within 14%  . 41% Analytical thinking countries 37% 11%  Curiosity and lifelong learning . Better articulate business purpose and impact 33% AI and big data 11%  . Improve people-and-culture metrics and reporting 33% Service orientation and customer service 11%  33% . Improve safety in the workplace Talent management 33% Technological literacy Key components of +,0 programmes 0ost common components of '(, programmes (share of organizations surveyed) 30% 4uality control ECONOMY G/2%$/ 26% Environmental stewardship Oijer greater IJexibility on education reTuirements to 33%  . recruit from various backgrounds :Rill stability % 33%  6kills reTuired by the workforce that are expected to remain the same (share of all skills . Run comprehensive DEI training for managers Global % reTuired) 30%  . Run comprehensive DEI training for staij Training funding 3referred sources of funding for training, upskilling and reskilling efforts (share of organizations surveyed) Enable inclusion and accessibility across physical and 26%  . virtual spaces ECONOMY GLOBAL :hare of companies ^ith +,0 7rograms 11% 16% Co-funding across the industry % (share of organizations surveyed) Global % 39% 28% Free-of-cost training 7% 22% Funded by government 89% 87% Funded by my organization 4% 24% Public-private hybrid funding