over the 2023–2027 period. In general, most 5.13 ranks industries’ expected performance on workers will need to be trained during this period. motivation and productivity, based on the net Roughly half of those can currently be trained, difference between the share of companies in each but Human Resources functions will have to sector that foresee a positive outlook minus those accelerate their current plans if the remaining that foresee a negative outlook. workers’ skills gaps are to be closed. Companies seldom expect external funding for training and will Survey results suggest that the strongest avail themselves of external training solutions far performance may be expected in Advanced less frequently than looking to internal solutions, Manufacturing; Insurance and Pensions especially via on-the-job training and coaching. Management; and Agriculture, Forestry and Most training programmes will be short, and a Fishing. Surveyed companies operating return on investment is expected within a year. in Telecommunications as well as Media, Entertainment and Sports reported the least Beyond these considerations, companies’ positivity across these two measures. Executives in readiness for the 2023–2027 period can be Mining and Metals and Electronics expect workers evaluated through a simple cross-sectoral survey to be highly productive but not strongly motivated. of CHROs, CLOs and other C-suite executives Respondents expect workers in Government and on their workforce’s expected level of motivation the Public Sector to be well motivated but show and productivity in the 2023-2027 period. Figure less optimism regarding productivity. FIGURE 5.13 Outlook for motivation and productivity, 2023-2027 Rankings of the relative outlook for worker motivation and productivity reported by organizations surveyed for 2023 to 2027 High rank Mining and Metals Electronics Advanced manufacturing Insurance and pensions management Agriculture, forestry, and fishing Energy technology and utilities Automotive and Aerospace Research, design and Financial services and capital markets business management services k Infrastructure n Chemical and a r advanced materials Education and training y t i v Non-governmental and i t Membership Organisations c Production of consumer goods u d Oil and gas o r p Information and technology services r e Employment services k r Medical and healthcare services Wo Retail and wholesale of consumer goods Supply chain and transportation Real estate Accommodation, Food and Leisure Care, Personal Services and Wellbeing Business support and Telecommunications premises maintenance services Media, entertainment and sports Low Government and public sector rank Low Worker motivation rank High rank rank Source World Economic Forum, Future of Jobs Survey 2023. Future of Jobs Report 2023 60