3 2021 SUSTAINABILITY HIGHLIGHT REPORT: Forward As One ESG APPROACH PROGRESSING WITH PURPOSE: OUR APPROACH TO ESG Over more than two centuries, The Hartford has built an iconic and trusted brand While we take pride in that rich heritage, our focus is on the future and raising the bar for sustainable performance—for our company and the U S insurance sector This continuous improvement mindset drives our Environmental, Social and Governance (ESG) strategy ESG is deeply embedded in our values as well as our operational approach Our company’s ESG strategy rests on a foundation of measurable goals and actions intended to create long-term shareholder value and contribute positively to society at large As part of our sustainability journey, we are committed to transparently communicating our progress as well as the financial, operational and societal outcomes we achieve SOCIAL | EMPLOYEES Responsible growth rests with attracting, developing and retaining top talent. Talent which reflects and understands the needs and aspirations of the diverse customers and communities that we serve. We believe that this can only be achieved if everyone feels able to bring their authentic selves to work, and we are committed to creating an inclusive culture in which all employees can thrive. ENVIRONMENT As an insurance company, we understand the risks that environmental challenges present to people and communities. As stewards of the environment, we are committed to mitigating climate change and building community resilience to its impacts. We not only seek to reduce our carbon footprint, but our environmental impact incrementally each year. GOVERNANCE Doing the right thing every day is core to our character— and we are proud of our reputation for being a company that places ethics and integrity above all else. SOCIAL SOCIAL | CUSTOMERS Putting customers first is our top priority. Our insight-led products and commitment to empathetic, high-quality service bring peace of mind to our customers and support them through the most challenging of times; while empowering them to build resilience to future incidents. EMPLOYEES CUSTOMERS GOVERNANCE COMMUNITY ENVIRONMENT We are an industry leader for how we incorporate environmental, social and governance factors throughout the business. SOCIAL | COMMUNITY Our purpose of underwriting human achievement transcends the products and services we offer to include using our knowledge, data, people and resources to make positive contributions to society. Our community engagement is focused on advancing social equity, addressing the critical needs of our neighbors, enabling human achievement and supporting the causes our employees care about most.