2024 Evidence of Coverage for UnitedHealthcare® Group Medicare Advantage PEBB Complete (PPO) Chapter 2: Important phone numbers and resources 19 • Maryland - Maryland Department of Aging - Senior Health Insurance Assistance Program (SHIP) • Maine - Maine State Health Insurance Assistance Program (SHIP) • Michigan - Michigan MMAP, Inc. Senior Health Insurance Program • Minnesota - Minnesota State Health Insurance Assistance Program/Senior LinkAge Line • Missouri - Missouri CLAIM Senior Health Insurance Program • Northern Mariana Islands - North Mariana Islands Senior Health Insurance Program • Mississippi - Mississippi Department of Human Services, Division of Aging & Adult Services • Montana - Montana State Health Insurance Assistance Program (SHIP) • North Carolina - North Carolina Seniors Health Insurance Information Program (SHIIP) • North Dakota - North Dakota Senior Health Insurance Counseling (SHIC) • Nebraska - Nebraska Senior Health Insurance Information Program (SHIIP) • New Hampshire - New Hampshire SHIP - ServiceLink Aging and Disability Resource Center • New Jersey - New Jersey State Health Insurance Assistance Program (SHIP) • New Mexico - New Mexico Benefits Counseling Program SHIP • Nevada - Nevada State Health Insurance Assistance Program (SHIP) • New York - New York Health Insurance Information Counseling and Assistance Program (HIICAP) • Ohio - Ohio Senior Health Insurance Information Program (OSHIIP) • Oklahoma - Oklahoma Medicare Assistance Program (MAP) • Oregon - Oregon Senior Health Insurance Benefits Assistance (SHIBA) • Pennsylvania - Pennsylvania Senior Health Insurance Program • Puerto Rico - Puerto Rico State Health Insurance Assistance Program (SHIP) • Rhode Island - Rhode Island State Health Insurance Assistance Program (SHIP) • South Carolina - South Carolina (I-CARE) Insurance Counseling Assistance and Referrals for Elders • South Dakota - South Dakota Senior Health Information & Insurance Education (SHIINE) • Tennessee - Tennessee Commission on Aging & Disability - TN SHIP • Texas - Texas Department of Aging and Disability Services (HICAP) • Utah - Utah Senior Health Insurance Information Program (SHIP) • Virginia - Virginia Insurance Counseling and Assistance Program (VICAP) • Virgin Islands of the U.S. - Virgin Islands State Health Insurance Assistance Program (VISHIP) • Vermont - Vermont State Health Insurance Assistance Program (SHIP) • Washington - Washington Statewide Health Insurance Benefits Advisors (SHIBA) • Wisconsin - Wisconsin State Health Insurance Plan (SHIP) • West Virginia - West Virginia State Health Insurance Assistance Program (WV SHIP) • Wyoming - Wyoming State Health Insurance Information Program (WSHIIP) Your SHIP is an independent (not connected with any insurance company or health plan) state program that gets money from the Federal government to give free local health insurance counseling to people with Medicare. SHIP counselors can help you understand your Medicare rights, help you make complaints about your medical care or treatment, and help you straighten out problems with your Medicare bills. SHIP counselors can also help you with Medicare questions or problems and help you understand your Medicare plan choices and answer questions about switching plans. Method to access SHIP and other resources