SOCIAL / OCCUPATIONAL HEALTH & SAFETY A Focus on High-Potential Events Another new aspect of our assessment process is an intense focus on events with potential for high-severity outcomes. High-potential (HiPo) events could be severe injuries, impact to the environment, reputational harm and/or events with the potential for business interruption. Each are examples of events with the potential for high-severity outcomes. Not coincidentally, our focus on HiPo events closely aligns with serious injuries that we’ve experienced in the past. Our goal is to raise awareness of these types of risks and incent our sites to aggressively mitigate these risks, effectively eliminating them from our operations. Concluding the Assessment Process At the conclusion of the Level 2 Global “Fresh Eyes” Assessment, the site is provided a maturity level. In order to advance through the EHS maturity model, a site must achieve a compliance level to regulatory obligations of 90% or better. The identification of any HiPo finding results in a default rating at the lowest level of maturity (Fundamental). In order to advance to the highest levels of maturity, a site must maintain a high level of compliance and have no HiPo events. Preventing Injuries & Illnesses While we maintain targets for year-over-year reduction of the total recordable incident rate (TRIR) and serious injuries, our goal is always zero. At the same time, we continue to emphasize key activity indicators (KAIs) as opportunities to fix hazards or issues before they become incidents. KAI deployment and tracking falls within the WCM methodology and includes unsafe acts, unsafe conditions and near misses. As a result of our continued growth and maturity with WCM and our utilization of Gensuite, our digital EHS solutions platform, we have experienced an increase of 24% in leading indicator reporting, which is used to establish countermeasures to further reduce risk. We continue to address ergonomics and repetitive motion injuries on an ongoing basis, as well as through robust employee onboarding processes, job rotation and engineering controls implementation. In our U.S. facilities, we have enlisted Humantech to help standardize and streamline our approach to ergonomics assessments, and our facility in Rio Claro, Brazil, was the first to achieve the Management in Ergonomics certification from the Brazilian Association of Technical Standards (ABNT). This new legislative proposal is to validate the 360º vision, with clear cycles of continuous improvement, based on Brazilian Association of Technical Standards: ABNT PE.342— Ergonomics Management System. In 2021, we experienced a total of 480 OSHA recordable injuries, 8 of which (approximately 2%) were classified as “Serious” incidents. While we recognize that even one injury event is too many, we learn from every event as we progress on our journey to maintaining zero incidents. In Q4 2021, Whirlpool Corporation manufacturing operations in all regions conducted the first ever Global Safety Stand Down led by our site operating leaders. The intent was to share key lessons learned from the serious incidents, including the fundamental precautions for performing servicing or maintenance on equipment or machinery, machine safeguarding devices and controls, and Stop Work. An outcome of the Global Safety Stand Down was to determine local issues/concerns and promote the expansion of corrective actions to closure. Our commitment as a company is to continue to identify risk within our operations and implement solutions to eliminate the risk or put defenses in place to reduce the risk and protect our employees. FUNDAMENTAL ACHIEVING PERFORMING EXCELLING Reactive Regulatory Driven Proactive We Care As a result of our continued growth and maturity with WCM and our utilization of Gensuite, our digital EHS solutions platform, we have experienced an increase of 24% in leading indicator reporting, which is used to establish countermeasures to further reduce risk. Whirlpool Corporation / 2021 SUSTAINABILITY REPORT 49