WASTE & CIRCULARITY: PACKAGING O INTR In 2021, we made significant progress transitioning vendor, brand and retail packaging to certified, recycled and ANET curbside-recyclable content. PL PACKAGING Materials and production are a significant portion Our strategy encompasses brand, retail, of our Scope 3 emissions, so it’s also key that our distribution center and protective packaging and packaging protects products while we transition to engages teams across the company as well as our higher curbside-recyclable content. For protective broader vendor base. For protective packaging, we packaging, we are focused on three core areas: OPLE continue to improve materials and recyclability 1) Reducing the overall volume of packaging PE while ensuring our product is protected to reach materials, 2) Increasing the use of recycled our customers undamaged. content in packaging and 3) Transitioning to higher For example, the polybags used to package our Our stores also shifted paper products to recycled usage of curbside-recyclable materials as an textiles are now 40% post-consumer recycled content in bags, mailers and box fillers, and alternative to harder-to-recycle materials. content, we reduced EPS in packaging for over Pottery Barn Kids transitioned their gift wrap to 4,000 decorative accessories this past year, recycled content. and our efforts to reduce overall package size eliminated over 14,000 cubic meters of packaging In stores, all shopping volume. Going forward, we’ll continue to reduce excess packaging, reduce overall package size and bags now contain 40% TRACKING OUR PROGRESS Just Started In Progress Completed transition key materials to lower-impact options. post-consumer, FSC®- PURPOSE In 2021, our brand packaging teams aligned on certified recycled content. 2021 STATUS: GOAL EXTENDED a strategy to eliminate unnecessary packaging and transition materials. Together, Pottery 75% OF WASTE DIVERTED Barn, Pottery Barn Teen, Pottery Barn Kids and T 2021 FROM LANDFILLS 2021 UPDATE West Elm strategized ways to reduce waste and We’re committed to 75% landfill diversion, We diverted 43% waste from landfills. With new eliminate polyvinyl chloride (PVC) plastic from our and we’ve extended our goal from 2021 systems for operational and packaging waste, supply chains. After negotiations with suppliers, T REPOR they eliminated vinyl bag packaging from curtains, C to 2025—with an action plan to achieve 75% we extended our goal to 2025 or sooner, and will transitioning to ribbons with paper hang tags. A APPENDIX waste diversion in the coming years. continue to report on our progress. The teams also invested resources to work with IMP external partner Material Connexion to provide guidance on sustainable packaging alternatives. 39 40