GP at Hand App's Popularity and Growing Pains While it might not be a perfect system, Babylon shows that artificial intelligence has progressed enough to work alongside healthcare professionals and can be a beneficial tool. But, patients still need to remain to be their own fierce healthcare advocates. If the advice received from artificial intelligence doesn't seem to hit the mark, it's good advice to request a second opinion—from a human. © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved