GP at Hand App's Popularity and Growing Pains In other examples, it's clear that the GP at Hand app and the AI used to power its recommendations needs to continue to train and get better. Some industry watchdogs have pointed out that the chatbot doctor onGP at Hand misadvised action in a potentially life-threatening situation that required immediate medical attention. More rigorous and independent testing is still necessary before AI can be completely trusted with life or death advice. The start-up claims that in its own tests, the AI system was spot on80 percent of the time and that the tool was never designed to completely replace the advice of a real doctor, but actually to reduce waiting times and to help doctors make more accurate decisions. The world is facing an extreme shortage of doctors and medical professionals, and tech such as what Babylon offers is one way to help improve the healthcare of millions of people.According to NHS England, "Each safety case [of Babylon] meets the standards required by NHS and has been completed using a robust assessment methodology to a high standard." © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved