CHAPTER ONE The first hurdle to overcome when transitioning your Online business online is the misconception that managing remote teams requires a vastly different skill set than Operations managing on-site employees. Regardless of office location, the way you lead your teams is fundamentally the same. As your team makes the shift to fully online work, it is critical that you work with them, set the appropriate expectations for how they will be implementing processes and programs moving forward, develop an effective remote communication strategy, and utilize the appropriate software so they can find success as an essential part of your online business. To best support your team as they move online: A handy guide we created with help from our friends at Slack. | 4