ESG at Citi Sustainable Finance Climate Risk & Net Zero Sustainable Operations Building Equitable & Resilient Communities Talent & DEI Responsible Business Appendices GRI Content Index Sustainability Accounting Standards Board Index United Nations Global Compact Index United Nations Guiding Principles Reporting Framework Index The Principles for Responsible Banking Index Assurance Disclosure Number and Title Report Section or Other Documentation Disclosure Number and Title Report Section or Other Documentation GRI 305: Emissions 2016 401-2 Benefits provided to • How We Work 3-3 Management of material • Our Net Zero Commitment full-time employees that are not • Citi Benefits Handbook topics provided to temporary or part-time • Operational Footprint Goals employees • Operational Footprint Goals > Net Zero Commitment GRI 403: Occupational Health and Safety 2018 • Environmental and Social Policy Framework • 2022 TCFD Report 3-3 Management of material • Sustainable and Healthy Buildings 305-1 Direct (Scope 1) GHG • Environmental Performance for Operations topics • How We Work emissions • Human Rights > Freedom of Association 305-2 Energy indirect (Scope 2) • Environmental Performance for Operations 403-3 Occupational health • How We Work GHG emissions services 305-3 Other indirect (Scope 3) • Environmental Performance for Operations 403-4 Worker participation, • How We Work GHG emissions consultation, and communication • Human Rights > Freedom of Association on occupational health and safety 305-4 GHG emissions intensity • Environmental Performance for Operations 403-6 Promotion of worker • How We Work 305-5 Reduction of GHG • Environmental Performance for Operations health emissions GRI 404: Training and Education 2016 GRI 306: Waste 2020 3-3 Management of material • How We Work 3-3 Management of material • Operational Footprint Goals topics • Our Talent and DEI Strategy > Recruit, Retain and Promote topics • Environmental and Social Policy Framework 404-2 Programs for upgrading • How We Work 306-2 Management of • Operational Footprint Goals employee skills and transition • Our Talent and DEI Strategy > Recruit, Retain and Promote significant waste-related impacts • Sustainable and Healthy Buildings assistance programs 306-3 Waste generated Citi did not generate any hazardous waste during the reporting period. 404-3 Percentage of employees Employees receive formal feedback from their managers through • Environmental Performance for Operations receiving regular performance and midyear and year-end reviews. Citi encourages employees and their career development reviews managers to create individual plans that consider the skills, strategic GRI 401: Employment 2016 development opportunities and behaviors needed to enhance current performance and prepare for future roles. These plans are discussed as 3-3 Management of material • Our People Strategy part of midyear and year-end reviews, and employees are encouraged to topics • How We Work take part in stretch assignments and development programs to further • Our Talent and DEI Strategy build skills. All Citi employees have the ability to request feedback from and provide feedback to colleagues, while managers can also ask for 401-1 New employee hires and • Global Workforce Data feedback on team members throughout the year. employee turnover Citi 2022 ESG Report Page 91