ESG at Citi Sustainable Finance Climate Risk & Net Zero Sustainable Operations Building Equitable & Resilient Communities Talent & DEI Responsible Business Appendices ESG Across Citi ESG Governance at Citi Our Material ESG Issues Stakeholder Engagement at Citi Some highlights of our approach for Reporting to the Global Head of Human • Citi Social Finance, which works across Citi comply with the laws, rules and regulations 2022 include: Resources, the Chief DEI Officer and Global businesses globally to expand financial that govern our businesses. Our corporate • Expanding and realigning our Climate Head of Talent works in partnership with senior inclusion and accelerate access to basic governance structures, policies and processes Risk team to be part of the Enterprise Risk management, particularly members of the services in emerging markets promote a culture of accountability and ethical Management function within Risk, further Executive Management Team, who co-chair our • U.S. Community and Business Engagement, conduct across our firm. adding expertise and embedding climate Inclusion Networks. which manages relationships with advocacy The Citi Board of Directors has ultimate oversight within our risk management policies and Some highlights of our approach for 2022 and consumer protection organizations of our work to identify, assess and integrate practices include: to gain insights into issues affecting low- ESG and sustainability-related risks and • Building out our Clean Energy Transitions and moderate-income communities and opportunities throughout Citi, including our • Exceeding the aspirational representation communities of color climate-related work and talent and DEI efforts. team (formed in 2021 and expanded in 2022 goals we initially set in 2018 and expanding to include Corporate Banking), which focuses our goals through 2025 to be more inclusive • Community Relations, which catalyzes The Board receives reports from key personnel on on providing advisory services and raising and more global so that Citi better reflects economic opportunity and financial access our progress and key issues on a periodic basis. capital for companies developing energy the communities we serve by engaging and partnering with local transition technologies community leaders and organizations across Standing committees of our Board include: • Continuing to make progress on closing the the Citi footprint • Audit Committee • Launching two climate training pilots for our raw pay gap for women globally as well as for Banking, Capital Markets and Advisory; Risk U.S. minorities The Citi Foundation is a separate legal entity • Compensation, Performance Management Management; and Global Functions teams, funded by Citi to organize flagship community and Culture Committee involving virtual and in-person sessions • Expanding mental health and well-being programming in three areas: youth economic providing foundational knowledge of climate offerings to support our colleagues around • Nomination, Governance and Public Affairs the world opportunities, financial inclusion and Committee and sustainability and assessment of climate community solutions. Underlying our approach transition plans • Continuing the enterprise-wide rollout is the notion that complex societal challenges • Risk Management Committee • Establishing a new position — the Head of of unconscious bias training and making require multifaceted solutions. We strive to • Technology Committee Net Zero Operations — to provide leadership inclusive leadership training available share our expertise with, and learn from, our and expertise to help us reach our net zero- for managers partners and stakeholders about ways we can In addition to oversight by the full Board, the operations commitment enhance impact. Nomination, Governance and Public Affairs Community Committee oversees the company’s ESG activity, including reviewing our policies and Talent and DEI Investing programs for sustainability, climate change, ESG human rights, diversity and other ESG matters, We constantly strive to ensure Citi remains a Community Investing and Development as well as advising on engagement with external great place to work — where people can thrive (CID) is an integrated team that works across stakeholders. For more information on the roles professionally and personally. Our commitment businesses and functions at Citi to catalyze Governance and responsibilities of this committee, see the to DEI is seen throughout our business, positive social impact in communities around Nomination, Governance and Public Affairs including Citi and the Citi Foundation’s Action the world. CID comprises the following teams: at Citi Committee charter. for Racial Equity initiative to help address the • Citi Impact Fund, which invests in racial wealth gap. The Audit Committee has oversight over the “double-bottom line,” U.S.-based companies controls and procedures related to Citi group Our Chief Diversity, Equity & Inclusion (DEI) that are addressing societal challenges, Good governance is a fundamental principle level ESG and climate-related reporting. See the Officer and Global Head of Talent oversees including financial inclusion, future of work, at Citi, and we strive to be at the leading edge Audit Committee charter for more information on our efforts to promote DEI in the workplace. social infrastructure and climate resilience of best practices. We strive to report on our the roles and responsibilities of this committee. activities with accuracy and transparency and CCiitti 2i 200222 E2 ESSG RG Reeppoorrtt PPaagge 6e 6