Employee wellness and experience Social ESG REPORT 2022-23 ESG is an opportunity ENVIRONMENT SOCIAL Performance on social goals Enabling digital talent at scale Tech for good Diversity, equity and inclusion Energizing local communities Employee wellness and experience Our employee well-being rates reached an Employee satisfaction organization, all managers have access to a Performance management all-time high of 91% across locations. The sense real-time customized dashboard with feedback of connectedness measured at 91% because Infosys has robust mechanisms to gauge from their respective teams, which enable Infosys has established a high-performance GOVERNANCE of the ability of different teams to collaborate employee sentiments and feedback. Up them to engage with their teams better and culture and our employee breathe this each and connect with each other emotionally. until fiscal 2020, employee engagement at address any concerns. This dashboard has day. Our performance management process HALE successfully touched the lives of 1,50,000 Infosys was measured through the annual multiple views and advanced analytics such drives a 'meritocracy culture' yet stays employees through 431 initiatives, where we LITMUS survey. When the pandemic struck, as heatmaps, trendlines, sentiment analytics individual employee focused and development witnessed a three-fold increase in employee the team quickly reimagined this tool for to enable the managers to prioritize focus oriented. We focus on identifying the best participation. The key focus for us was mental the new remote way of work and introduced areas according to their teams. Managers performers against standards of performance health. We conducted 150 interventions on a periodic feedback mechanism called along with their respective units HR executives instead of relative comparison of individuals. mental health-related topic this year. Pulse. Pulse collects ongoing and real-time and leadership work on making changes or This mechanism helps us to identify our best feedback from employees anonymously on improvements at the Unit / team level on the performers through well-defined goals that Hybrid well-being key organization-wide themes that shape ground. Over 50,000 employees participated are always relevant, continuous feedback and an employee’s experience at Infosys such as in Q4 with insights gathered around various a strong focus on employee development. The hybrid work model urged us to consider a work, learning and careers. We poll the entire themes of the organization. These insights Aligning with this performance management hybrid well-being awareness and engagement organization through a micro survey every have led us to create focus areas for actionizing philosophy, we have the defined performance approach. We created a page on hybrid month. In addition to this, we also poll our on a quarterly basis which is socialized with the review and assessment process. well-being on our HALE portal and launched employees on select tenure-based milestones leadership team. a hybrid wellness toolkit for employees and and specific events including onboarding, Continuous feedback is an essential managers, and a Hello Hybrid widget which job rotation and appraisals. This cumulative Employee satisfaction element of the process with regular reviews, provided HALE counsellor contacts. Initiatives understanding of employee perception, and FY2021 73% culminating into a rating based holistic view across development centers such as habit- feedback from actual events and milestones of the employee’s performance. Performance forming campaigns, Bring Your Kids to Work have strengthened our sensing architecture FY2022 75% conversations between employee and manager days and story-sharing forums strengthened to obtain richer insights of employee FY2023 82% happens on an ongoing basis, given the awareness and engagement among experiences. To drive change across the continuous performance process that we have employees. in Infosys. The continuous feedback process Infosys | ESG REPORT 2022-23 External Document © 2023 Infosys Limited 46