Tech for good Social Indian customs portal MOSIP ESG REPORT 2022-23 Indian Customs Electronic Data Interchange Infosys has partnered with the International Gateway (ICEGATE) is the national portal of the Institute of Information Technology, Bengaluru Indian Customs of the Central Board of Indirect (IIIT-B) to support the Modular Open Source ESG is an opportunity Taxes and Customs (CBIC) that provides e-filing Identity Platform (MOSIP). MOSIP is a global services to trade, cargo carriers, and other digital public good project anchored by IIIT-B. ENVIRONMENT trading partners electronically. ICEGATE serves It helps governments implement a digital as an interface between the trade users and foundational identity in a vendor-neutral, SOCIAL the customs department and acts as a hub for interoperable and cost-effective manner. exchanging information with external trading MOSIP is currently being adopted by more than partners involved in international trade. Infosys 10 countries, either as national rollouts or as Performance on social goals is currently maintaining and enhancing the pilots. Infosys is contributing to a few modules Enabling digital talent at scale existing ICEGATE1.0 and has received positive as part of the tech for good effort. Through this feedback from users. The bigger scope of partnership, Infosys will contribute towards Tech for good Income tax Goods and Services Tax work for Infosys is to develop ICEGATE 2.0 ID-led transformation efforts on a national Diversity, equity and inclusion involving technology transformation to a scale. The Integrated E-Filing and Central Processing Network (GSTN) microservices / API-based architecture along Energizing local communities Center program takes the tax automation with enhanced and new functionalities to build Employee wellness and experience journey, which started 10 year ago, to the next Infosys partnered with the GSTN to a more efficient, transparent, contactless, and level. The program not only integrates filing implement and manage the indirect taxation paperless ecosystem. and processing into a single platform, it also platform for GST in India. The platform was GOVERNANCE brings innovation to each of the layers. In filing, designed to assist taxpayers in preparing, the focus was on simplification and scale. With filing returns, making payments of indirect Impact: innovative features like tax wizard, mobile tax liabilities, and maintaining additional application and pre-fill of tax forms, the new compliances. This unique and complex IT portal makes it easier and more convenient project established a uniform interface for ~1.6 lakh for taxpayers to file their income tax returns taxpayers under indirect taxes, which was and access related services. In processing the achieved through a common and shared IT entire engine was redesigned with modern infrastructure between the central and state registered technology tools and patterns resulting in governments. This has significantly simplified with around dramatic reduction in wait time for release of the tax compliance process for taxpayers, by users refunds (from 79 days to 7 days). reducing the burden of maintaining separate 90 lakh enquiries systems and complying with varying state- Impact: level tax regulations, and has made it easier for taxpayers to maintain their tax records accurately. ~100mnregistered users Impact: ~14mntaxpayers supported and serviced by the GSTN platform so far Infosys | ESG REPORT 2022-23 External Document © 2023 Infosys Limited 30