Selected Articles Gaps in Tourism Education and Workforce Need: Attracting and Educating the Right People The intense development of the tourism industry requires a skilled and quali昀椀ed workforce. It is important to attract the right candidates to tourism education, and subsequently provide relevant education to prepare students for the industry after graduation. While work placements may be useful and important, they are not the ideal solution. Hence, alternative approaches such as simulations and 昀氀ipped classrooms may be applied. To provide realistic expectations, a closer collaboration between industry operators and education providers is needed. Education providers should assume a more proactive role by inviting tourism operators and integrating them in the tourism education programs as guest lecturers. The Impact of Sustainable Tourism Indicators on Destination Competitiveness: the European Tourism Indicator System The focus of this article is on the impact of sustainable tourism indicators on destination competitiveness with reference to the European Tourism Indicator System (ETIS), a scheme funded by the European Commission to address the evidence gap in tourism policy making. An evaluation of the absorptive capacity of destination management organisations (DMOs) was carried out to implement and use sustainable tourism indicators to make policy decisions. Evidence was provided of how DMOs have acquired knowledge about the importance of sustainable tourism indicators through ETIS, and how they have assimilated it by developing their own systems based on the principles of ETIS. 13
JTB Resource Guide Sept21 Tourism & Green Invstmnt Page 12 Page 14