Straight Through Processing - Document Automation Document Classification & UnattendedAutomation So what about document classification? Document classification is a binary answer of a document type. It either is either the document type or it is not. In a simple document classification task, single documents are submitted as individual files, and the only task involved is to identify them. Here high levels of unattended automation using the RPA definition can be achieved. In most cases, document classification is more complex due to cases where many documents arrive within a single PDF file requiring not only document classification, but also document separation. A document might be classified correctly, but erroneously include a page from another document.Theresultis that a large loan file consisting of several hundred documents is most likely to contain multiple errors requiring human intervention. Even if humans are involved in these tasks, we often see errors between 2% and 9% that significantly impact the ability to havehighdegreesofpage-level automation. This page-based approachis actually howmostadvancedcapturesystemsareconfigured–to deliver documentand/orpage-levelresultsthatare reviewedcompletelybyhumanstaff.This process is what is typically referred to as attended automation or humans in the loop. The bestcasescenariousingthisapproachisthatthestaffaresimplypressingtheENTERkeyalot if the answers are correct. While this process is typically more efficient than performing data entry, it is hardly the highest level of automation that can be achieved. We should be able to completelyeliminatealotofthisreviewandrotepressingoftheENTERkey. 7