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Straight Through Processing - Document Automation A Different Wayof Thinking AboutUnattended Cantrueunattendedautomationreallybe achievedwithcomplexdocument-orientedprocesses?Theanswer is “yes,” but it requires a different type of thinking. Instead of thinking about information within documents as a page-level construct, consider the data as the data — irrespective of the page on which it exists. Instead of thinking about a HUD 1008 as a page of data, consider each data element as an entity (in and of itself), just like you mightthink abouta cell withina recordofa databaseas a singleelement. Insteadofvisualizing a groupof documents andpageswithdata,considertheloanpacketitselfas a complete database record of a loan consisting of several hundred or thousand data elements. Is it possible to achieve high-levelsofunattendedautomationatthedataelementlevel?Yes,itisandatratesof80%andhigher. This is because advanced document automation, which is optimized, can divide document tasks at that individual data element level into two groups. There are accurate tasks that can be immediately used by other systems and those tasks that need to be reviewed by a person. Each data element can essentially have a pass/fail just like the simple tasks normally involved with RPA. Document or page-level decisions are irrelevant. The key is to consider each individual task. 8

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