Rafa el Egea ~ Por tfolio eXperien ce HOTELS Introduc tion 6 To under take this case study I followed the UX Process all the way from research to validation& % Gather data in order to understand the problems that users face when using this kind of application# % this data in order to gain a meaningful insight into these problems# % the app, all the way from sketch to and wireframe, using all the data collec ted in the previous steps.3 % the prototype and identif y any problems. research Analyse Design prototype Validate