7 Meth ods used for research Competitive Ben chmarkin  User Sur ve User Inter view an d Usability Test Rafa el Egea ~ Por tfolio eXperien ce HOTELS Research Phase I began this projec t researchin g th e field of Hotel apps, to collec t raw quantitative an d qualitative data about th e apps. I used trian gulation to pinpoint , in th e different research m eth ods, problems that users were fa cin g, as well as identifiyin g som e good pra c tices an d conventions that sh ould be continued. Research Phase