2020 Toourshareowners: In Amazon’s1997letter to shareholders, our first, I talked about our hope to create an “enduring franchise,” onethat would reinvent what it means to serve customers by unlocking the internet’s power. I noted that Amazonhadgrownfromhaving 158 employees to 614, and that we had surpassed 1.5 million customer accounts. We had just gone public at a split-adjusted stock price of $1.50 per share. I wrote that it was Day 1. We’vecomealongwaysincethen,andweareworkingharderthanevertoserveanddelightcustomers. Lastyear,wehired500,000employeesandnowdirectlyemploy1.3millionpeoplearoundtheworld.Wehave morethan200millionPrimemembersworldwide.Morethan1.9millionsmallandmedium-sizedbusinesses sell in our store, and they make up close to 60% of our retail sales. Customers have connected more than 100millionsmarthomedevicestoAlexa.AmazonWebServicesservesmillionsof customersandended2020 with a $50 billion annualized run rate. In 1997, we hadn’t invented Prime, Marketplace, Alexa, or AWS. Theyweren’t even ideas then, and none was preordained. We took great risk with each one and put sweat andingenuity into each one. Alongtheway,we’vecreated$1.6trillion of wealth for shareowners. Who are they? Your Chair is one, and myAmazonshareshave made me wealthy. But more than 7/8ths of the shares, representing $1.4 trillion of wealth creation, are owned by others. Who are they? They’re pension funds, universities, and 401(k)s, and they’re Mary and Larry, who sent me this note out of the blue just as I was sitting down to write this shareholder letter: