OUR ESG OBJECTIVES AND GOALS Enhance diverse representation, equal opportunity, and an inclusive culture at all levels of the company Meet the needs of underrepresented businesses and consumers and develop more inclusive marketing initiatives Advance racial equality and social justice in our communities • Maintain 100% pay equity across genders globally and across races and ethnicities in the US • Double annual spend with underrepresented-owned suppliers in the US from a 2019 baseline to $750 million by the end of 2024, including increasing spend with Black-owned suppliers to at least $100 million annually • Provide access to capital and financial education to at least 250,000 underrepresented-owned small- and medium-sized businesses in the US from late 2020 through 2024 • Develop more inclusive marketing initiatives, as well as design and build product experiences and programs that better meet the needs of underrepresented consumer and business customers • Provide $50 million in grants from late 2020 through 2024 to nonprofits focused on addressing inequality and promoting social justice, including those led by members of underrepresented groups • Increase the representation of American Express Leadership Academy participants in the US who are from underrepresented groups from 50% in 2019 to 75% by the end of 2024 Minimize our climate impact and manage our climate-related risks and opportunities Enable our customers and partners to transition to a low- carbon economy through the development of new capabilities Support community programs and initiatives to help build more climate resilience and equitable communities • Commit to net-zero emissions by 2035 in alignment with the Science Based Targets initiative (SBTi) 1 • Enhance the management of climate-related risks and opportunities across the business • Pilot low-carbon product innovations, including carbon tracking and offset solutions by the end of 2022 • Provide at least $10 million to support initiatives, partnerships, and programs that address the adverse effects of climate change and pollution on communities from 2021 through 2025 • Engage our colleagues in sustainability initiatives through the Green2Gether program Empower individuals to build and maintain their financial well-being through products, services, tools, and education, while providing robust account security Strengthen the financial security and money management capacity of small businesses through products, services, campaigns, and initiatives Help build resilient communities through grants, programs, and initiatives that support economic empowerment and equity • Provide access to credit to at least 4 million individuals from underrepresented populations from 2021 through 2025 • Provide at least 5 million individuals with tools, resources, and educational content to improve financial well-being from 2021 through 2025 • Support small businesses, including by reaching $100 billion in spending by consumers at small, independently owned retailers or restaurants on Small Business Saturday and during other Shop Small campaigns from 2021 through 2025 2 • Invest $500 million to build more resilient and equitable communities from 2021 through 2025 1. American Express is following the methodology of the SBTi for our commitment to net-zero by 2035, which covers all Scope 1 and 2 emissions and a minimum of two-thirds of total Scope 3 emissions in conformance with the GHG Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard. 2. Based on spend as reported by consumers in surveys commissioned by American Express (not actual receipts or sales). BUILD FINANCIAL CONFIDENCE PROMOTE DIVERSITY, EQUITY, AND INCLUSION ADVANCE CLIMATE SOLUTIONS 10 INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG