Helping individuals improve their financial health with confidence Building financial confidence opens doors for people to enrich their lives. One of our ESG objectives is to empower individuals to build and maintain their financial well-being through products, services, tools, and education. In fall 2021, we announced two new goals: to provide access to credit to at least four million individuals from underserved or underrepresented populations from 2021 through 2025, and provide at least five million individuals with tools, resources, and educational content to improve financial well-being from 2021 through 2025. We seek to make available financial education resources and financial literacy programs to young people, first-time credit users, and experienced credit users who want to improve their financial management skills. Our efforts are also focused on product transparency, responsible marketing, non-discrimination throughout the credit lifecycle, and robust privacy and security programs. Expanding our reach in financial management and education With MyCredit Guide and Score Goals, we helped millions manage their credit. Free to all consumers on our website, MyCredit Guide provides one-stop access to a user’s VantageScore® 3.0 credit score, as well as a detailed TransUnion personal credit report and a credit score simulator to see how actions like paying down debt or opening a new account could affect their score. Users can also sign up for instant email alerts for any changes in their credit reports. Through our US-based Credit Intel Financial Education Center, we help consumers enhance their knowledge about building credit, understanding credit reports, and understanding different types of credit cards, features, and benefits. The site shows how credit scores work—and how to improve them. 4.5M As of May 1, 2022, MyCredit Guide had more than 4.5 million enrolled users. In 2021, the Credit Intel site attracted 2.8 million unique visitors—up from 1.1 million in 2020. INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 65