We reinforce these values with our Code of Conduct, which establishes our expectations for ethical workplace behavior. The Code provides guidance on sensitive business practices such as gift-giving, expenses, appropriate technology use, conducting business with foreign governments, and protecting customer privacy. Our Blue Box Values guide how we operate as a company and include the following principles that every colleague commits to embracing and working by each day: OUR BUSINESS ETHICS The Code is an essential part of our daily global operations. We publish the Code in nine languages and require all colleagues to take and certify an annual training on its provisions. Abiding by the Code is a condition of working at American Express, and violations can result in termination. Colleagues are required to receive annual Global Regulatory Learning requirements on important policies, laws, and regulations that govern our industry, guide our company, and protect our colleagues, customers, and brand. WE BACK OUR CUSTOMERS WE MAKE IT GREAT WE DO WHAT’S RIGHT WE RESPECT PEOPLE WE EMBRACE DIVERSITY WE STAND FOR INCLUSION WE WIN AS A TEAM WE SUPPORT OUR COMMUNITIES BLUE BOX VALUES INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 82 82