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Learn more about our 2025 operational environmental goals that cover energy and water use, waste generation, green building certifications, phaseout of single-use plastics, and sourcing paper responsibly on page 44. 1. American Express is following the methodology of the SBTi for our commitment to net-zero by 2035, which covers all Scope 1 and 2 emissions and a minimum of two-thirds of total Scope 3 emissions in conformance with the GHG Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard. STRATEGIC OBJECTIVES GOALS • Provide at least $10 million to support initiatives, partnerships, and programs that address the adverse effects of climate change and pollution on communities from 2021 through 2025 • Engage our colleagues in sustainability initiatives through the Green2Gether program • Pilot low-carbon product innovations, including carbon tracking and offset solutions by the end of 2022 • Commit to net-zero emissions by 2035 in alignment with the Science Based Targets initiative (SBTi) 1 • Enhance the management of climate-related risks and opportunities across our business Minimize our climate impact and manage our climate-related risks and opportunities Enable our customers and partners to transition to a low-carbon economy through the development of new capabilities Support community programs and initiatives to help build more climate-resilient and equitable communities OUR VISION FOR ADVANCING CLIMATE SOLUTIONS ENHANCE OUR OPERATIONS AND CAPABILITIES TO MEET CUSTOMER AND COMMUNITY NEEDS IN THE TRANSITION TO A LOW-CARBON FUTURE INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 39

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