At American Express, our ESG mission is to back people and businesses to thrive and create equitable, resilient, and sustainable communities globally. We seek to mobilize our business to address pressing global challenges and deliver high impact initiatives to serve our colleagues, customers, and communities. In 2021, we launched a new roadmap for our global ESG strategy, establishing new long-term goals and objectives across three critical areas for our company, stakeholders, and society: Promote Diversity, Equity, and Inclusion (DE&I); Advance Climate Solutions; and Build Financial Confidence. Throughout 2021 and 2022, we made significant progress toward our goals as highlighted throughout this report. We also continued to enhance the execution of our ESG strategy with our inaugural $1 billion ESG bond issuance to finance new and existing Green and Social projects. OUR COMMITMENT TO ESG OUR ESG MISSION BACK PEOPLE AND BUSINESSES TO THRIVE AND CREATE EQUITABLE, RESILIENT, AND SUSTAINABLE COMMUNITIES GLOBALLY OUR ESG PILLARS ADVANCE CLIMATE SOLUTIONS Enhance our operations and capabilities to meet customer and community needs in the transition to a low-carbon future BUILD FINANCIAL CONFIDENCE Provide responsible, secure, and transparent products and services to help people and businesses build financial resilience PROMOTE DIVERSITY, EQUITY, AND INCLUSION Support a diverse, equitable, and inclusive workforce, marketplace, and society 9 INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG